ERP Support Packages
Basic Plan
$250
- Email and Telephone (Maximum number of calls is 2 calls per month, 2 email
requests per month)
- Any single call not exceeding 10min, We don’t revert calls.
- Max issue investigation time allowed is
30min. Predetermined at issue submission. - Extra time billed at standard rate of $35/hr. or $240 per day (for issues beyond 8hrs)
- Zoom, Skype, WhatsApp, Team Viewer
Advanced Plan
$400
- Email and Telephone (Maximum number of calls is 5 calls per month, 5 email
requests per month)
- Any single call not exceeding 30mins, We revert calls at our discretion.
- Max issue investigation time allowed is
60min. Predetermined at issue submission. - Extra time billed at standard rate of $35/hr. or $240 per day (for issues beyond 8hrs)
- Zoom, Skype, WhatsApp, Team Viewer
Comprehensive Plan
$700
- Email and Telephone (Maximum number of calls is 15 calls per month, 20 email
requests per month)
- Any single call not exceeding 45mins, We revert calls.
- Max issue investigation time allowed is
8hrs. Predetermined at issue submission. - Extra time billed at standard rate of $35/hr. or $240 per day (for issues beyond 8hrs)
- 4 Visits Maximum for areas in greater Kampala.
- Zoom, Skype, WhatsApp, Team Viewer
ERP Support & Maintenance
Odoo ERP Support and maintenance is an integral service provided by RBM. Our team comprising both functional consultants and technical supports caters to all range of problems you ask for. We help you to identify different kinds of technical issues which you face in your company and guide them with proper solutions. Our experienced and technically qualified team provides numerous supports via customizing, documenting, bug fixing, guiding and other allied supports. We provide numerous services among the users in ERP Solutions.
Odoo AMC Support Service;
Odoo is one of the software solutions which will require the constant support of the Odoo service partners as well as the community as they are capable of rectifying your issues and providing you with rightful assistance at the needed times.
Today Odoo has service-providing partners all over the world and it's your choice to choose which partner for your Odoo related services. RBM Enterprise Solutions, is one of the Odoo ready and learning partners and is the best among those in East Africa providing Odoo related services for more than 5 years. Started as a small company with minimum employees today, RBM Enterprise Solutions has grown to a company having over 15+ employees functioning for the success in Odoo and its related aspects.
RBM ERP Business Industries
RBM has specialty in these industries, with each module implemented performing functions interlinked with each other.
